Everything You Need to Know Before Buying a Mobility Products

Mobility products are essential for people who have difficulty walking or moving around. But with so many different types of mobility scooters, wheelchairs, stairlifts, and other mobility aids available, it can be challenging to find the right product for your needs. That's where East Midlands Mobility comes in. We offer expert advice and guidance to help you make an informed decision when buying any of our mobility products.

In this article, we'll answer some of the most frequently asked questions about mobility products to help you make an informed decision.

What Different Types of Mobility Scooters Are Available?

Mobility scooters come in all shapes and sizes. From the tiny, lightweight "boot scooters" that can be easily folded and stored in the boot of the car, to the large all-terrain models designed for off-road use, there is a mobility scooter for everyone.

The two main categories of mobility scooters are Class 2 and Class 3 scooters. Class 2 scooters are smaller with lower speed limits and can only be used on pavements. Class 3 scooters, on the other hand, are larger, have higher speed limits, and can be used on the road. If you plan to use your scooter on the road, it must be registered with the DVLA.

How long do I need to charge my battery?

We recommend an 8-10 hour charge after every use, regardless of how long the batteries were used for. The only exception is if you have a lithium-ion battery, in which case you need to run the battery down before charging.

What is the speed limit on pavements for mobility scooters?

Regardless of what type of mobility scooter you have, the speed limit on pavements should always be 4mph or less.

Am I allowed to drive my mobility scooter on the road?

Only a class 3 mobility scooter that can travel at 8mph can legally travel on the road. This will need to be taxed and have fully functioning lights and indicators.

Do you repair and service mobility equipment?

Yes, we do. We have fully trained, experienced engineers covering Leicestershire and the surrounding areas to carry out repairs and servicing for mobility scooters and wheelchairs. 

How often should I get my scooter/powered wheelchair serviced?

We suggest servicing on an annual basis, depending on the use. In some circumstances where products are being used extremely regularly, it could be more often.

What is the freewheel lever on my scooter?

The freewheel lever disengages the brake and therefore allows you to push the product. It's important to remember that if the scooter is switched on whilst in freewheel, it will not operate. This can be solved by turning the scooter off, engaging the brake, and turning the scooter back on again. Freewheel levers are normally located at the rear of your scooter or by the motors of your powered wheelchair.

How Fast Do Mobility Scooters Go?

Mobility scooters can travel at different speeds depending on their size and classification. Class 3 scooters can travel at up to 8 mph, which is twice the speed of walking. However, they are restricted to 4 mph on pavements. Any mobility scooters that exceed the speed limit will have a speed limiter switch to ensure they stay within the limit. Smaller mobility scooters travel at a maximum speed of 4 mph, which is the same as walking speed.

What Is the Range of a Mobility Scooter?

The range of a mobility scooter refers to how far it can travel on a single charge. Class 3 scooters have a typical range of at least 25 miles on flat ground, while small boot scooters can have a range as low as 5 miles. The range can also vary depending on the weight of the scooter and the terrain it is being used on.

Do You Need Insurance for a Mobility Scooter?

It is always recommended to ensure your mobility scooter, whether it is a lightweight travel scooter or a large 8mph scooter. Insurance is compulsory for any scooter that is road legal. If you're interested in purchasing insurance, contact us, and we'll advise you on the best options available.

Do You Need a Driving License or Test to Drive a Mobility Scooter?

No, you do not need a driving licence or to pass a test to operate a mobility scooter. However, it is advisable to practise driving your scooter before venturing out on the road or pavement.

Taking Your Mobility Scooter on Public Transport

If you want to take your mobility scooter on public transport, it is best to check with the transport operator beforehand. Generally, smaller and lighter scooters have a better chance of being allowed on a bus or train. Some transport operators run a permit scheme, where you show your permit to the driver. The National Rail Enquiry can also provide useful information on taking your scooter on trains.

Using Your Mobility Scooter on Shopping Trips

Most modern shopping centres and supermarkets are accessible with mobility scooters. However, it is advisable to check before going to ensure there are no accessibility issues. You can also book assisted shops where assistants will help you with high shelves or load up your trolley.